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GET STARTED

Our Online Platform

Whether you’re seeking support for yourself, your child, your partner, or your family, we’ve made it easy to access quality mental health care. Our user-friendly platform is designed to help you find the right provider, schedule appointments, and receive care in a way that fits your life.
ASK US ANYTHING
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Getting Started Is Simple

We’ve designed our platform to make your journey toward better mental health supportive, easy, and personalized. Here’s how it works:

1. Create a Free Account

Start by logging into www.mygramercycounseling.com and setting up your secure account—it’s quick, easy, and completely free. This will give you access to all the tools and features our platform has to offer.

2. Complete a Quick Questionnaire

Next, you’ll fill out a brief questionnaire to help us understand your needs, preferences, and goals. Your chosen therapist will receive this information so they can better support you right from the start.

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3. Browse and Choose Your Therapist

Take your time exploring our team of licensed therapists. We encourage you to read their profiles so that you may learn more about their backgrounds, specialties, and approaches to care—helping you find the right fit for yourself or a loved one.”
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4. Book and Manage Sessions

Schedule your virtual sessions anytime, right from your account—no need to wait for office hours. You can also reschedule, cancel, or view upcoming appointments, all in one convenient place and on your own schedule. Once you book your appointment, our platform will send you important email reminders so that you never miss an appointment. Life gets busy sometimes and these appointment reminders go a long way!

5. Track Your Mood and Progress

Use your personal dashboard to log your mood and complete clinical rating scales so that you may begin to track your mental health progress over time. These tools help you monitor your progress, understand the different stages of your care, and stay connected to how you’re truly feeling and progressing.

6. Access to Helpful Mental Health Articles

Your free account will also provide you with access to a growing library of articles, tips, and resources curated by mental health professionals to support your ongoing growth and well-being. Log into your account anytime to learn more about how to better manage your emotional wellbeing and mental health.

7. Stay on Track with Reminders & Tips

Our platform provides gentle reminders and practical tips to help you stay connected to your goals, manage your mental health journey, and make the most of your care.

Ask Us Anything

The easiest way to get started is to use our online therapy platform to connect with an expert who “gets you”. 

That said, we know that sometimes you want to talk to a human – so feel free to reach out and ask us anything. We’re always here to help.

(833) 207-3475
support@mygramercycounseling.com

Our Values

Accessibility

Our mission is to reduce mental healthcare disparities by providing clients with accessible, multiculturally sensitive, and linguistically competent services.

Empowerment

We believe in the transformative power of therapy to heal, empower, and inspire. Whether you are seeking guidance through life’s challenges or aiming for personal growth, we are here to walk alongside you with empathy and expertise.

Diversity

We celebrate diversity and value the unique identities and experiences of our clients. We honor diversity as a source of strength, innovation and growth. We are privileged to provide an inclusive platform of care where everyone feels valued, respected and empowered.

Trustworthiness

Owned and operated by therapists, our online platform maintains the highest standards of practice, ethics, and privacy while prioritizing client safety and well-being. Rest assured, our licensed professionals possess the clinical expertise to treat a wide range of mental health concerns effectively using proven treatment methods.

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Ready to start your journey with Gramercy?

Simply start by creating your account and discover the perfect therapist for you.
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We accept the following insurance

We are currently in-network with the following insurance plans: Aetna Commercial Plan, Aetna Better Health – Medicaid, Ambetter CORE Plan, Amerigroup – Wellpoint Plan, Blue Cross Blue Shield – Commercial, Blue Cross Blue Shield – Medicaid, Blue Cross Blue Shield – Medicaid STAR CHIP, Blue Cross Blue Shield – Medicaid STAR, Blue Cross Blue Shield – Medicaid STAR+PLUS, Blue Cross Blue Shield – Medicaid STAR Kids, Dell Children’s Health Plan, Tricare/Triwest, Magellan Healthcare, Medicare, Superior Star Health Foster Care, Superior Health Plan, Superior CHIP Plan, TMHP Traditional Medicaid Plan, United Healthcare/Optum, and Wellpoint.

We serve the following locations

While we are headquartered in Austin, TX, our online therapy services are available across the state of Texas, including Arlington, Brownsville, Corpus Christi, Dallas, Denton, El Paso, Fort Worth, Frisco, Garland, Grand Prairie, Houston, Irving, Killeen, Laredo, Lubbock, McAllen, Pasadena, Plano, San Antonio and surrounding areas.

Monday - Friday: 9am - 9pm

4009 Banister Ln Suite 355, Austin, TX 78704

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Who We Help

  • Individual Therapy
  • Couples Counseling
  • Marriage Counseling
  • Family Therapy
  • Parent Therapy
  • Children’s Therapy
  • Businesses & Orgs

What We Do

What We Treat

  • Trauma & PTSD
  • Grief
  • Anxiety
  • Addictions
  • ADHD
  • Depression
  • Anger Management
  • OCD
  • Stress
  • Overwhelm
  • Fear
  • Codependency
  • Eating Disorders

About Gramercy Clinic

Client Login

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Take the Next Step

After you fill out this form, you will receive an email with links to either sign up for our platform and start finding your therapist – or book a time to chat with our care staff.