Texas Consumer Rights & Information (HB 4224 Compliance)

Accessing Your Health Records

Under Texas law (Section 181.105 of the Health and Safety Code), you may request access to your health care records
maintained by this practice. Requests are processed in accordance with applicable state and federal law, including
timelines and permitted fees. To request your records:

  1. Submit a written request through the form on our Contact page. Please include your full name, date of birth, and a
    description of the records you are requesting.
  2. Specify your preferred method of delivery (PDF via email, mailed copies, etc.).
  3. We will respond and provide access as required by law.

Contacting the Licensing Authority

You may contact the appropriate Texas licensing authority to ask questions about licensure or professional standards:

Texas Behavioral Health Executive Council (the regulatory agency overseeing mental health licensure in Texas)
Website: https://bhec.texas.gov
Phone: (512) 305-7700
Complaint/Enforcement: (800) 821-3205 (toll-free)

Filing a Consumer Complaint

If you wish to file a consumer complaint, you may do so with the Office of the Texas Attorney General, Consumer
Protection Division:

Online:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Phone: 1-800-621-0508
Mail: Office of the Attorney General, Consumer Protection Division, P.O. Box 12548, Austin, TX 78711-2548


This information is provided in compliance with Texas Health and Safety Code §181.105, enacted by House Bill 4224
(effective September 1, 2025).

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Take the Next Step

Got a quick question? Call us at (512) 777-2686 or fill out the form below. After filling out that form, you can also schedule a consult with our care staff or book your first appointment.